View Tag: ‘accessibility’
Volume 8
Reducing Barriers at Reception and Counter Service Areas for People Living with Hearing Loss
Janine Verge writes about how we must remember that quality customer service includes reducing physical barriers at reception and counter service areas for people living with hearing loss to make them feel valued, and help create accessible communities.
Stay Connected
May is hearing and speech month. What better time to consider how you can make your phone and video calling more accessible for yourself or other people living with hearing loss!
Using Speech-to-Text Automatic Speech Recognition Software to Improve Accessibility in Audiology Practice
In-person communication barriers can exist during all points of contact during a hearing test appointment. This article gives some examples of at-risk populations that may require additional communication strategies and how to help.
Do You Tell Your Clients About Captioning?
Audiologists, do you accept that some (or many) of your clients need to use captioning? If so, are you helping them access it?
Volume 7
An Examination of Living with Hearing Loss in an Inaccessible World: When Hearing Aids are Not Enough
In this edition of Issues in Accessibility, Janine Verge interviews Dr. Hugh J Haley, a psychologist who shares his personal experience living with hearing loss and the challenges and barriers he has encountered.
Ten Ways to Improve Hearing Access During Your Next Virtual Meeting
Understanding potential listening barriers and identifying how to effectively maximize communication is the key to holding a successful virtual meeting.
Can You Hear Me in the Back? The Answer is No!
Janine Verge shares her top 5 reasons to always use a microphone when public speaking.
Some Considerations for Audiologists as the OTC Hearing Aid Era Dawns in the U.S.
Larry Humes writes on why audiologists should embrace every opportunity to serve those with impaired hearing, even those that may require creative reimagination of possible ways to do so, including those opting for OTC devices.
Toward Improving Accessibility and Affordability of Hearing Aids for Persons with Mild and Moderate Sensorineural Hearing Loss
Policy efforts in the US and Canada should focus on legislating uniform qualification and coverage for hearing healthcare provision through federal health programs to assure access to timely and effective interventions for hearing loss.
Volume 6
Issues in Accessibility – Current Accessibility Strategies in Audiology Practice: A Review of the 2019 CAA Accessibility Survey Results
Accessibility is about creating communities, workplaces, and services that enable everyone to participate fully in society without barriers – this includes audiology clinics. With the adoption of Provincial accessibility legislation (Manitoba, Nova Scotia, Ontario) and the federal Accessible Canada Act, there is now greater support to create accessible environments in Canada. This takes the onus…