Volume 11

Don’t You “Never Mind” Me!

The most hurtful words a person with hearing loss (PWHL) can be told when asking for something to be repeated:
“Never mind.” “Don’t worry about it.” “Oh, nothing.” “It wasn’t important.”

Volume 10

A PWHL at a Professional Conference

Gael often speaks at hearing care professional (HCP) conferences and it’s not unusual to feel a bit isolated, like a fish out of water.

“I’ve Lost My Hearing”: Emotions Unleashed

Gael recently spoke at a conference of people with hearing loss – one of her favorite things to do. The shared emotions and experiences of people who ‘get’ each other is eternally inspiring to her.

Sitting Here, Deaf

Gael shares a poem inspired by three interminable hours spent waiting while her hearing aids were ‘being looked at’ by technicians at the manufacturer’s offices.

“Have You Got Your Ears In?!”

All people with hearing loss have experienced the two most painful words in the hearing loss dictionary—never mind. But another question stings every hearing aid or cochlear implant user: “Have you got your ears (or, things) in?”

The Hearing Loss Hangover

Hangovers are the lingering effects of any negative situation. For people with hearing loss, this can be a Bad Group Communication Event (BGCE). Any situation involving marathon group conversations such as family celebrations, parties, women’s getaways, and business meetings that are meaningful and important, can easily sideline you because of accessibility issues.

Volume 9

A Client’s Rant

A client sits down in the chair opposite you. You ask them how they’ve been. You don’t want a long recitation of what they’ve been up to, but you do want honest answers in the area of hearing and communication. If you had asked me how I wasin, say, early October, and I answered you…

When the Auditory Well of Vitality Runs Dry!

Gael can’t hear you, she’s too tired! When the auditory well of vitality runs dry…

Why Your Clients Need To Be More Strategic

A hearing aid is not the complete, standalone resource for every communication situation. Instead, the device is a component of your client’s personal hearing loss strategy for better communication.

Tinnitus Does Not Rule Me!

Gale Hannan gives us some insight into how she deals with tinnitus.