View Tag: ‘dispensing’
Reframing the role of audiology is based on the assumption that the value of a good or service is defined by the customer. Those that produce the good or service are more successful when they have a clear understanding of these customer specifications and tailor the features of their product to match. If a gap exists between what customers identify as valuable and what is readily available, it presents an opportunity for those that produce the good or service to close that gap by modernizing what they produce. This is an ongoing challenge for audiologists, since what customers want and value often changes regularly over time.
Not Selling Hearing Aids and Its Effect on the Audiology Profession: A Comparison between Québec and Ontario
What would audiology be like if audiologists would have never been granted the right to sell hearing aids? Although it’s impossible to go back in time, this question can still be partly answered by what could be called a case-control study. Indeed, there exist one province in Canada—Québec—where audiologists are not allowed to sell hearing aids.