A Narrative Review of Air-Conduction Re-routing Systems for Adults with Limited Useable Hearing Unilaterally

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Disclosures: Portions of this work was sponsored by Phonak, AG
Editor’s Note:  Dr Picou will present this in her talk on Friday, October 13 at the Canadian Academy of Audiology annual conference in Ottawa, Ontario.”


Clinical management of adults who have unilateral hearing loss can be difficult. There are listening situations where they may be able to communicate easily and others where listening is very difficult [1]. The difference between these situations is related to many factors, including the location of the talker relative to the ear with hearing loss, the presence and location of background noise, the degree of reverberation, and so on. This can lead to frustration, avoiding social situations, and mental fatigue [2]. These challenges might be even more significant for adults with limited useable hearing unilaterally (also known as single-sided deafness). Yet, finding the optimal clinical intervention is difficult.

Many adults with limited useable hearing unilaterally (LUHU) do not pursue amplification [3, 4], perhaps because their unilateral hearing is sufficient in many typical listening situations (e.g., in a quiet office or at home watching television). For those who do seek an intervention, technological options are limited to re-routing systems (either wireless air conduction or bone conduction) and, more recently, unilateral cochlear implants. Re-routing systems work by placing a transmitter on the ear with LUHU, which re-routes the sound from that side of the head to the other cochlea. Air-conduction re-routing systems, hereafter referred to as contralateral routing of signals (CROS) systems, rely on two acoustic devices: a transmitter on the ear with LUHU and a receiver on the ear with better hearing. Bone conduction devices (BCDs) work with a bone conduction device on the side of the head with LUHU and re-route the signal via bone conduction to the cochlea with better hearing. A fourth option, bilateral CROS or a BiCROS, is available for adults with hearing loss in the ear with better hearing and who could benefit from traditional amplification and re-routing.

These re-routing systems have been around for decades. However, their form and function have advanced considerably since the initial devices were introduced (see Taylor [5] for a review of re-routing options and their history). Despite their long availability history, CROS/BiCROS systems are not commonly fit devices [6]. Even busy clinics might only see a few patients a year who have LUHU [7]. Therefore, many clinicians might not be familiar with the evidence supporting CROS/BiCROS fittings. The purpose of this paper was to conduct a narrative review of the evidence supporting air-conduction re-routing systems for adults with LUHU, specifically CROS and BiCROS systems.  

Materials and Methods

The National Institutes of Health PubMed database was searched and articles were included if they were published before August 20, 2023. The search keywords included ‘CROS,’ ‘contralateral routing of signals,’ or ‘BiCROS.’ The title and abstract of the articles were screened. Additional articles were identified via forward and backward search of the reference lists of the identified articles. Articles were included for final review based on the PICO framework. Specifically, the study population needed to include adults with LUHU (with or without hearing loss in the contralateral ear); the study intervention needed to be an air-conduction, re-routing system (CROS or BiCROS); the study comparison had to be a standard condition (either no device or traditional device such as a unilateral hearing aid); the study outcomes needed to include either behavioral testing in the laboratory (speech recognition or localization), communication questionnaire results (e.g., subjective ratings of listening abilities at home), device acceptance, or device use.


Initially, 108 articles were retrieved. Review of the titles and abstracts excluded 75 articles. Specifically, articles were excluded if they focused only on implantable solutions (n = 37), included only pediatric participants (n = 13), did not include participants with hearing loss (n = 13), were review articles (n = 7), were not in English (n = 4), were published protocols (n = 2) or did not include behavioural or subjective listening as outcomes (n = 1). As a result, 32 publications met the inclusion criteria. From those 32, forward and backward search of their reference lists revealed an additional 5 studies for inclusion. Therefore, the total number of included studies in the review was 37. For this review, studies were classified based on the research questions they addressed: CROS/BiCROS benefits in general, CROS/BiCROS compared to surgical implants, and clinical decisions that could affect CROS/BiCROS benefits. Figure 1 displays the proportion of studies whose research questions fall into each category.

Figure 1. Proportion (and number) of studies whose research questions address each of the three types of questions identified in the narrative review.


Eleven studies explicitly evaluated CROS/BiCROS benefits or use time. The results of 5 studies generally suggest that CROS/BiCROS systems can improve speech recognition when speech is directed toward the ear with LUHU but can impair performance when speech is directed toward the ear with better hearing, especially in noise [8-12]. One study demonstrated BiCROS benefits relative to a monaural hearing aid for adults with LUHU and aidable hearing in the contralateral ear [13].

In addition, 5 studies investigated subjective perception of CROS/BiCROS use in daily life and/or use time; these studies suggest that use times are generally high for people who choose to use their device [9, 14-16]. A relatively high percentage (60–80%) of participants chose to use their re-routing devices [9, 15, 17], although device acceptance rates for BiCROS have been reported to be lower than CROS acceptance rates [e.g., 26%; 18]. Combined, these results support benefits of CROS/BiCROS systems noted only in specific laboratory environments and generally high CROS use by participants outside the laboratory. However, one theme from the literature was variable device use and acceptance across participants.

CROS/BiCROS Compared to Surgical Implants

Fifteen studies investigated the difference between CROS/BiCROS and BCDs for adults with LUHU. These studies revealed the expected effects of CROS/BiCROS systems, which are beneficial when the speech is presented to the ear with LUHU, but can impair performance when the speech is presented toward the ear with better hearing [19-33]. In addition to unaided comparisons, they compared performance with CROS/BiCROS to BCDs, where the results were mixed. Some studies have suggested people perform better with CROS/BiCROS than with BCDs [28-30], whereas some have found relatively equivalent results between devices [23-27]. However, most studies demonstrate that performance or subjective experiences are better with BCDs than with CROS/BiCROS devices [19-22, 31-34]. Differences between studies that demonstrate CROS/BiCROS versus BCD benefits might be related to the technology under study or participant selection bias [35, 36].

Seven studies compared outcomes and performance between CROS/BiCROS and cochlear implants. Results of these studies suggest that, unlike CROS/BiCROS or BCDs, cochlear implants can provide bilateral hearing for participants with LUHU [30, 31, 37-39]. However, in two studies where participants chose their intervention, CROS was chosen more often than cochlear implants [40, 41].

Clinical Decisions

Only 5 studies addressed changes an audiologist could make to the CROS/BiCROS system to maximize benefits, although not all of them might be relevant with modern devices. For example, Courtois and Jensen [42] manipulated the tube diameter, which affects the receiver frequency response. Ultimately, Courtois & Jensen recommend that dispensers trial different tube lengths (and thus frequency characteristics and venting effects) to balance unaided hearing and the introduction of noise. With modern instruments, different gain characteristics can be manipulated digitally, although venting continues to be a factor worthy of serious consideration.

More recently, Williams, McArdle [43] studied the effect of fitting a new, modern BiCROS (with advanced directionality) compared to BiCROS users’ own systems (which had less advanced technology). The authors reported that the newer, more modern BiCROS system improved performance and subjective ratings compared to the older BiCROS systems. Similarly, Valente and Oeding [44] said advanced directionality for BiCROS systems can improve speech recognition performance in some conditions, especially in diffuse noise. However, the authors also noted that directional microphones could impair speech recognition performance if the directional microphone was on the transmitter and the speech was near the transmitter. This finding suggests that directionality decisions must be made carefully and likely adaptive to the listening environment.

Digital noise reduction can also be effective in CROS systems. Although Oeding and Valente [45] reported that digital noise reduction in a BiCROS system did improve speech recognition performance, they reported it did improve subjective ratings. Finally, Kuk, Seper [46] reported that providing an on/off switch for the transmitter, combined with counseling about the switch, improved speech recognition performance and subjective ratings. When combined, these studies suggest there are steps that audiologists and manufacturers can take to optimize benefits of CROS/BiCROS systems for adults with LUHU.


The purpose of this narrative review was to summarize the evidence supporting non-surgical, air-conduction re-routing systems for adults with LUHU. The results demonstrate that there are many peer-reviewed papers addressing CROS/BiCROS. Still, most research efforts have been devoted to comparing CROS/BiCROS to surgical solutions (bone conduction or cochlear implants) or unaided conditions (see Figure 1). Far fewer research articles address research questions related to actions audiologists could take in fitting these systems. The available peer-reviewed evidence on this topic suggests that:

  1. There is variability in CROS/BiCROS acceptance and use, so audiologists could ensure patients have adequate trial periods with such systems.
  2. Modern systems are likely more beneficial than older systems, so audiologists could strive to fit modern systems.
  3. Noise reduction in CROS/BiCROS can improve subjective outcomes, so audiologists could ensure noise reduction is active.
  4. The fitting of advanced directionality can be beneficial, so audiologists could activate microphone directionality, but considerations for specific listening situations should be considered (e.g., ensuring the microphone is adaptive).
  5. An accessible on/off switch on the transmitter and appropriate counseling can increase CROS/BiCROS benefit, so audiologists could consider providing this manually accessible switch and training on its use.

Clearly these learnings from the literature are not comprehensive enough to make fully evidence-based clinical decisions. The literature is more than 8 years old, and reflects only a few participants with a few outcomes. However, the results of this narrative review are consistent with recent guidelines on managing severe-to-profound hearing loss in adults [47], where the authors’ recommendations for managing LUHU are based on 9 articles, only 6 of which were peer-reviewed scientific papers. Thus, the field would benefit from additional rigorous scientific evaluation to support clinical decisions with CROS/BiCROS. Specific areas include, but are not limited to, setting directional microphones and including representative listening situations.

Microphone Directionality

There is very limited work examining microphone setting in CROS/BiCROS systems, except where noted above. Conversely, there are a plethora of studies investigating advanced directionality for adults with bilateral hearing loss [48, 49], even in asymmetric fittings [50, 51] or asymmetric listening environments [e.g., 52, 53, 54]. However, directionality should be explicitly evaluated with CROS/BiCROS fittings because, as shown by Valente and Oeding [44], directionality can interfere with the function of a re-routing system if the directional microphone is attenuating sounds of interest directed at the ear with LUHU. An adaptive microphone and/or an automatic switching algorithm would be necessary to avoid placing important signals in microphone nulls. Alternatively, Kuk, Seper [46] have demonstrated that a manual switch and some training successfully avoided some of the pitfalls associated with CROS/BiCROS use. Perhaps this work could be extended to consider steerable directivity in re-routing systems or systems with reverse cardioid microphone patterns for specific situations where directionality and CROS/BiCROS use are incompatible [55].

Representative Listening Situations

Although there are recommendations for standardizing evaluation protocols across sites [56], it seems practical to expand the types of listening situations under investigation to include those more representative of listening situations that are typical and/or important to adults in their daily lives. Most adults do not listen to auditory-only speech toward one ear and noise directed toward the other ear. Real-life situations include multiple sources of rich information that can be helpful for communication but are rarely represented in research with CROS/BiCROS systems. Examples of such information could include visual cues [57, 58], head-turning [59, 60], and situational contextual cues [61]. Without such studies, it is unclear how the laboratory investigations translate into expected benefits in daily life.


The purpose of this paper was to review the evidence supporting CROS/BiCROS fittings for adults with limited useable hearing unilaterally (LUHU, also known as single-sided deafness). The review reveals that the literature has many studies investigating CROS/BiCROS benefits and comparing these benefits to surgical intervention options (BCDs and cochlear implants). However, the literature provides limited advice for audiologists fitting these systems. Additional work is warranted to further refine our understanding of directionality and the applicability of these findings to real-world listening environments enriched with cues that support communication (context, visual cues, head turning). In the meantime, the existing evidence supports an adequate trial period with CROS/BiCROS before committing to purchase, the use of digital noise reduction, advanced directionality (ideally adaptive directionality), and the use of a switch for deactivating the transmitter, when appropriate based on the listening environment.


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About the author

Erin Picou, AuD., PhD, CCC-A

Erin Picou, AuD., PhD, CCC-A, is an associate professor in the Department of Hearing and Speech Sciences at Vanderbilt University Medical Center. She has been working in the Dan Maddox Hearing Aid Research Laboratory since she was an AuD student. After completing her Ph.D. (also at Vanderbilt) she was hired to a research faculty position. She now directs the Hearing and Affect Perception Interest (HAPI) laboratory, which focuses on speech recognition, listening effort, and emotional perception for adults and school-aged children. This work continues to be supported through a variety of industry and federal funding sources. In addition to her research activities, Erin is involved with teaching and mentoring clinical and research graduates. Erin is currently serving as section editor for the American Journal of Audiology and Ear and Hearing.