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Retrain the Brain with Music: Use of a Personalized Sound Therapy to Manage Tinnitus

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Editor’s Note: Please read the article in the Happenings section about the recent FDA approval for Sound Options Tinnitus Treatment.

Sound Options Tinnitus Treatments conducted a blinded, randomized controlled trial to test the effectiveness of the personalized, spectrally altered music-based sound therapy over 12 months of use. Participants (n=50) were randomized to receive either altered classical music or unaltered classical music. The altered music was created from software developed by Sound Options Tinnitus Treatments, which uses a computational model that predicts changes in the brain’s neural connectivity and activity that may have caused tinnitus based on each participant’s tinnitus and hearing profiles. Each participant received 6 hours of music and was instructed to listen to the music for 2 hours a day, for 12 months. Tinnitus distress and psychological functioning were assessed at baseline, 3, 6 and 12 months using the Tinnitus Handicap Index, Tinnitus Functional Index, and Hospital Anxiety and Depression.

Significant and clinically meaningful effects were observed at 3-month follow-ups for participants who received the altered music (treatment group). Reductions in the tinnitus distress and severity were most noticeable within the first 6 months. All these improvements were sustained at the 12-month follow-up in the treatment group, suggesting that the Sound Options therapy achieved lasting effects. This is in contrast to a nonsignificant decrease in tinnitus distress and severity among participants who received unaltered music (control group). Please read Li, Bao, and Chrostowski (2016) for a detailed scientific report on this trial and its quantitative results.1

Effectiveness, Usability, and Acceptability of the Sound Options Therapy

This article will focus on the qualitative results of the trial. A qualitative study was embedded within the randomized controlled trial to understand the perceived effectiveness, usability and acceptability of the sound therapy for long-term use. Qualitative data provides a deeper understanding of the feasibility and appropriateness of the sound therapy by understanding the experiences, feelings and perceptions of participants. Telephone interviews were conducted at 3 months with all participants in the trial. All interviews lasted between 30 to 50 minutes. A qualitative descriptive approach was used to analyze and interpret the verbatim of participants. This approach focuses on summarizing the respondent’s deliberations, which is used to gain preliminary insight into the participants’ views of their experiences with using the therapy and its perceived effects on their tinnitus.2

During the interview, participants were asked to share their pleasures and challenges of listening to the music, how they felt the music has affected their tinnitus, and their experience with using the sound therapy on a daily basis.

Almost all participants enjoyed listening to the classical music, and were committed to listening to the music for about 2 hours each day. Some participants listened to the music for longer than the instructed 2 hours. The way that participants listened to the music varied. For example, some preferred listening to the music during their sleep, while others preferred listening to the music in the morning, at work, or while doing chores at home. One participant commented, “I’ve listened to it at my desk and while I’m working for a couple of hours, listening to the music each day for a couple of hours”; while another described, “Twice a day most of the time. It’s always been at home, tried it [listening to sound therapy] in bed too. I usually do this in the morning and in evening.”

When asked about the challenges of listening to the music, some participants commented that they preferred to have more hours of music for greater variety.

When the participants were asked how the music has affected their tinnitus, their experiences corroborated with their self-reported survey responses. Participants in the control group did not experience noticeable tinnitus relief from the music. In contrast, participants from the treatment group experienced noticeable improvement in their tinnitus, and were surprised by the positive results with a commitment that was so simple (listening to music about 2 hours a day). Some of the participants described their tinnitus as much quieter after using the sound therapy, and were able to sleep continuously without waking throughout the night due to tinnitus. One participant recounted,

So, for the past couple of months it seemed to be a little bit less frequent and a little quieter. So, before the study, the tinnitus was pretty loud. It seemed to be not as loud within a month since the study started. I have had in the past tinnitus has woken me up. I don’t recall waking me up in the past month or so.

Another participant in the treatment group shared,

It [sound therapy] takes the ringing away. It’s a pretty neat experiment actually... There were times when I turned off my [car] engine, I didn’t hear it [tinnitus]. It was great! The ringing is still there [but] it’s not as pronounced. When I’m carrying out a conversation I won’t notice it.

Participants were also asked about their thoughts on the usability and acceptability of the sound therapy. Many participants felt that the use of the sound therapy via a MP3 player and a set of headphones made the sound therapy a very enjoyable experience. Specifically, they felt that the sound therapy was easy to use, convenient to bring with, and did not cause any hassle. One participant noted, “I’m listening to it every day, no troubles with anything. I even took it with me on my vacation. I’m very happy using it.” Another commented on the convenience: “It’s feasible, it’s portable; it’s great.”

Overall, participants indicated that a sound therapy delivered using music loaded on a MP3 player was easy to use and enjoyable. While some requested more variety in the music, they were still able to make use of the existing tracks they had received and experienced noticeable improvement in their tinnitus. Adherence and commitment are a major challenge with any tinnitus therapy. This study suggests a convenient sound therapy can do much to address such issues.


  1. Li SA, Bao L, Chrostowski M. Investigating the effects of a personalized, spectrally altered music-based sound therapy on treating tinnitus: a blinded, randomized controlled trial. Audiol Neurootol 2016 Nov 12;21(5):296–304. [Epub ahead of print].
  2. Sandelowski M. Whatever happened to qualitative description? Res Nurse Health 2000 Aug 7;23(4):334–40.
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About the authors

Shelley-Anne Li, MSc

Shelly-Anne Li is the VP of clinical research and operations at Sound Options Tinnitus Treatments Inc. As a research methodology consultant for various projects, she brings expertise in health research methods, as well as experience from conducting multi-site randomized controlled trials, mixed methods studies and qualitative research. Shelly-Anne Li is currently a PhD candidate at University of Toronto, and obtained her MSc (health sciences) from McMaster University.

Michael Chrostowski, PhD

Michael Chrostowski, PhD is the founder of Sound Options Tinnitus Treatments Inc. His dedication to improving the lives of tinnitus sufferers drives his vision of providing effective, affordable and accessible treatments for the many tinnitus sufferers he has met throughout his research career. With over 8 years of research in the field of tinnitus and collaborations with leaders in the field, Dr. Chrostowski was able to make use of cutting-edge research to develop software that can customize an effective and personal treatment for tinnitus. Dr. Chrostowski received a BASc in electrical and computer engineering at the University of Toronto and a PhD in neuroscience at McMaster University.